![]() ![]() Perhaps that information will assist us in discouraging others from even attempting it. Once you can get into your QNAP QTS, it's now your responsibility to leave that working connection in there, plug ANOTHER ethernet cable into the 'bad' port from your router or switch, and click in the QNAP QTS on Control Panel> Network, and see what is going on. If you do successfully get it working, please provide your impression of it's performance. Clear the cookies & cache in IE browser, or remove Proxy settings and try again. For NAS models without LCD panel, please refer to 2 to 4. Follow the steps for Basic System Reset (2 (secs) as documented in the Hardware section of the fine manual.Doing so will reset the 'admin' credentials to 'admin'/'admin', and will reset the network settings to DHCP. (QNAP implemented this ill-conceived, low-performance functionality on their hardware, so they should get the "responsibility" of supporting it). Check if the IP address is the same as the one displayed on the LCD panel. If you do not agree with this opinion, then please work with QNAP Customer Service to resolve your issue. Hardwire your NAS directly to your Router via CAT6/Gigabit, and connect via Wi-Fi at the router for any devices that can't do Ethernet. As your NAS will frequently have many concurrent connections to it, it does not make any sense to introduce a needless "bottleneck" on it's access to the rest of your network. Non-Portable devices should always connect via CAT6 cables. ![]() Leave your RF spectrum for cellphones, tablets, and laptops that actually need Wi-Fi to connect to your network. I assume that QNAP provided this feature, in order to match a similar feature available with one of their competitors, as I can't believe that anyone actually believes supporting it is a good idea, including QNAP. Go Gigabit everywhere, with Wi-Fi limited to devices that don't support Ethernet.Ĭonnecting a File Server (NAS sic) via Wi-Fi is a bad idea, due to poor performance. You will be unable to stream HD video to your network via the 50-60Mbps barely attainable throughput via a USB Wi-Fi dongle. You are unlikely to get any assistance from experienced Community members with USB Wi-Fi dongle troubleshooting, as most us believe that connecting your NAS to your network via Wi-Fi is to simply to attempt to introduce sub-standard, unreliable, poor performance, inadequate network infastructure needlessly into your network. If it is the latter, please work directly with QNAP Customer Service to resolve your issue. With a wireless connection only, despite Finder not locating the NAS, if I enter the IP address into Internet Explorer it brings up the NAS files.Īre you talking about connecting to your NAS via Wi-Fi at your Router, or connecting via a USB Dongle attached to your NAS? If it is the former, please provide information about your setup. If I plug in the ethernet cable it works fine and the NAS operates normally. Qnap Finder cannot now locate the NAS on my network and on searching comes up with 'Windows cannot detect any servers on the network'. ![]() I have a TS412 with Windows 7 and Firmware Build '3.4.4 Build 0718T'. Bickley wrote:Forgive me if this has been asked before but I cannot find it on the forum. ![]()
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